Return promise

The goods can be returned and exchanged within 7 days after you sign for the goods. Under the condition that the goods do not affect the secondary sales, the repairman mall will handle the return and exchange service for you. Please submit the "return and exchange" Application on the website.

It should be noted that the return and exchange of goods without quality problems shall be borne by you.

Return and exchange method

Please send the goods, inner packing, gift and delivery note to us by ordinary express. For the return of goods with quality problems, the freight to payment business is not supported at present. Please pay the freight in advance and send it back.

If you need to return or exchange, please call the customer service at 4006-883-993

Return and exchange regulations

Please choose Ordinary Express (such as: Home Express, Shentong, Shunfeng, EMS, etc.) to send us the goods, inner packaging, gifts and delivery note. For the return of goods with quality problems, the freight to payment business is not supported at present. Please pay the freight in advance and send it back.

Please make sure that the package is complete when you return or exchange the goods. If the second sale is affected due to your personal reasons, it will not be returned or replaced.

The pictures and commodity information are for reference only. Due to the problems of shooting lights and different displays, there may be some color difference between the pictures and the real goods. The real goods shall prevail.

If you ask for the invoice when you purchase, please send the invoice with the goods when you return the goods. If the invoice is lost, you will not be able to return the goods.

The above description is the basic principle of return and exchange of goods in the mall, except for special goods. Special goods are not allowed to be returned or exchanged for the special goods designated by the mall. Please check carefully for the return and exchange rules of special goods.

Return mailing address

Building 73, dingjialing new village, Tongxin Road, Tongle community, Longgang District, Shenzhen attention: Gan Jianshuang postcode: 518116

Customer service hotline: 4006-883-993

Customer service email: welsolo@hkmcn.com

If you have any questions, please contact us, we will provide you with the best quality products and services.

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